Solving KeyMagic program crash

KeyMagic is a keyboard program that allows user to switch to various keyboard layout such as Myanmar Smart Keyboard, ZawGyi keyboard, etc.

We have been supporting offices using Myanmar Unicode with KeyMagic for some times now. One of the common problems we usually encounter is user suddenly cannot open KeyMagic program.

This is the steps we carry out to solve the problem

  1. Close KeyMagic program file (make sure there are no more KeyMagic.exe under Task Manager)
  2. Move the user.config file under the following directory to somewhere (for backup)
    C:\Users\\AppData\Local\Thant_Thet_Khin_Zaw\KeyMagic.exe_Url_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\1.5.0.0
    
  3. Then restart the KeyMagic program

Note

  • replace with actual username
  • in place of xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx you will see random character likes kbk1hsvhhgustjayof3hzsq5ln203ol0

Some technical details

  • OS: Windows 7 64 bit
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