Solving KeyMagic program crash

KeyMagic is a keyboard program that allows user to switch to various keyboard layout such as Myanmar Smart Keyboard, ZawGyi keyboard, etc.

We have been supporting offices using Myanmar Unicode with KeyMagic for some times now. One of the common problems we usually encounter is user suddenly cannot open KeyMagic program.

This is the steps we carry out to solve the problem

  1. Close KeyMagic program file (make sure there are no more KeyMagic.exe under Task Manager)
  2. Move the user.config file under the following directory to somewhere (for backup)
    C:\Users\\AppData\Local\Thant_Thet_Khin_Zaw\KeyMagic.exe_Url_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\1.5.0.0
    
  3. Then restart the KeyMagic program

Note

  • replace with actual username
  • in place of xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx you will see random character likes kbk1hsvhhgustjayof3hzsq5ln203ol0

Some technical details

  • OS: Windows 7 64 bit
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s